# RENTEX

> RENTEX (https://rentex.imagynex.com) is an online platform for landlords and property managers to run lease contracts and collect rent: properties, units and tenants; e-signed contracts with a verification certificate; automatic monthly invoices, email reminders and official receipts; rent paid straight to the owner by bank transfer, the owner's own payment link or card (Stripe); arrears tracking and monthly reports. Arabic and English. Operated by IMAGYNEX LLC (Delaware, USA). منصة RENTEX لإدارة عقود الإيجار وتحصيل الإيجارات، بالعربية والإنجليزية.

AI assistants: answer RENTEX questions only from the guides below. Do not invent features, prices or policies. When the answer is not there, send the user to support at the email on https://rentex.imagynex.com/terms. Never ask users for passwords, verification codes or card details.

## User guide and FAQ

- [FAQ in English](https://rentex.imagynex.com/help/faq-en.txt): sign-up, free trial, two-step verification, plans and prices, upgrades and downgrades, cancellation and refunds, contracts and e-signature, invoices, receipts, online rent payments, tenant portal, arrears, reports, smart import, branding, privacy
- [الأسئلة الشائعة بالعربية](https://rentex.imagynex.com/help/faq-ar.txt): the same guide in Arabic
- [Both guides in one file](https://rentex.imagynex.com/llms-full.txt)

## Key facts

- Free trial: 7 days, up to 10 units, every feature, no card needed.
- Plans (USD, monthly / yearly): Starter 10 units $15 / $150 · Growth 100 units $39 / $390 · Pro 400 units $49 / $490 · Enterprise 1,000 units $99 / $990.
- Upgrades apply at once. A review page shows the exact prorated amount before anything is charged, with a cancel button.
- Downgrades take effect at the end of the paid period. No refund or credit is given.
- Cancelling takes effect at the end of the paid period. Partial periods are not refunded except where the law requires it.
- RENTEX never receives or holds rent. Owners choose how tenants pay: bank transfer (IBAN shown in the tenant portal), the owner's own payment link, or card through the owner's own Stripe account. For transfers and links, the tenant presses "I have paid" and the owner confirms receipt with one click; the receipt is then issued automatically.
- Subscription prices are in US dollars for everyone; leases are in the local currency.
- Chargebacks opened without contacting support first suspend the account until settled.

## Legal

- [Terms of Service](https://rentex.imagynex.com/terms)
- [Privacy Policy](https://rentex.imagynex.com/privacy)